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Shipping Policy
A shipping confirmation will be sent to you via email as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
For Philippines Customers: Shipping fee is FREE OF CHARGE
For International Customers: Shipping costs will depend upon the weight of the package and delivery location. Customers are responsible for customs duties and taxes for all International orders.
Refund Policy
HOW WILL I RECEIVE MY REFUND?
Your money can be refunded as the original payment method. Check your bank account and if you did not receive the refund yet, contact your credit card company. It may take time before your refund is officially credited. However, please understand that there is often processing time before a refund is credited. If you have done all these steps, then you still have not received your refund, please email us at avnrichphilippines@gmail.com or contact us at: +63 917 376 6563
NOTE:
We do not accept returns if they arrived in any condition other than its original state. It will be sent back to you; if you refuse to receive the shipment, AVNRich reserves the right to liquidate the inventory and withhold your credit. The courier partner could file a claim if the item(s) have been damaged during the return is being made.
Cancellation / Return / Exchange Policy
1. Return and Exchange an Item:
A. Include a copy of the packing slip or confirmation email with your order and indicate the new size or new item desired. (We cannot guarantee that all items and sizes will be in stock for exchange).
B. When your return item is received, we will process the shipment of your new item at no additional cost, or we will issue a refund.
2. REPLACEMENT POLICY :
A. Replacement of the item can be a grant for manufacturing defects, non-functional products, and quality issues. If you encounter any issues as mentioned, customers need to report via email within 24 to 48 hrs upon product delivered to avail the replacement services.
B. In an unexpected event that your order has not arrived within 5 to 7 weeks (due to lost mail, etc.) Please contact us. We will issue a refund or resend your order. We will process the replacement item after we receive the returned item within 45 days from the time you shipped back to us.
C. In the event of reverse shipping, if your package is damaged, then let us know right away so we can file a claim with the courier. We will either ship you a replacement or issue a refund after the claiming is a grant.
General Inquiries
There are no inquiries yet.
Shipping Details
Please pay more attention to your order address which MUST MATCH your shipping address. (If you’re from Russia, Please leave your full name. It is very important)
Items will be shipped within 3 business days after payment.
Please check items when delivered, if damaged, please kindly accept it and contact us immediately. We will make a confirmation and resend you a new one.
Shipping By
Shipping Cost
Estimated Delivery Time
Tracking Information
Thembay Express
Free Shipping
12-20 days
Not available
LEX
$20.00 – $50.00
04-12 days
Available
Lorem Ex
$26.00 – $70.00
03-17 days
Available
Packaging Details
Unit Type: piece
Package Size: 25cm x 32cm x 5cm (9.84in x 12.60in x 1.97in)
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