A. Replacement of the item can be a grant for manufacturing defects, non-functional products, and quality issues. If you encounter any issues as mentioned, customers need to report via email within 24 to 48 hrs upon product delivered to avail the replacement services.
B. In an unexpected event that your order has not arrived within 5 to 7 weeks (due to lost mail, etc.) Please contact us. We will issue a refund or resend your order. We will process the replacement item after we receive the returned item within 45 days from the time you shipped back to us.
C. In the event of reverse shipping, if your package is damaged, then let us know right away so we can file a claim with the courier. We will either ship you a replacement or issue a refund after the claiming is a grant.